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WSUS computers not appearing in Update Services Console

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 When WSUS computers are not appearing in the Update Services Console, there could be several reasons for this issue. Here are some common troubleshooting steps to help resolve the problem:

  1. WSUS Client Configuration:

    • Ensure that the WSUS client computers are configured to communicate with the WSUS server. Check that the computers are pointing to the correct WSUS server in their Windows Update settings.
    • Open a Command Prompt on a client computer and run the following command to check its WSUS configuration:
      bash
      wuauclt /detectnow
    • Verify that the Windows Update service is running on the client computers.

  2. WSUS Server Configuration:

    • Check that the WSUS server is functioning correctly. Ensure that the WSUS service is running and that there are no errors or issues in the WSUS event logs.
    • Verify that the WSUS server can be reached by the client computers. Check network connectivity and firewall settings to ensure that the WSUS server is accessible.

  3. Client Registration:

    • Ensure that the WSUS clients are properly registered with the WSUS server. Clients should automatically register with the server, but you can check the WSUS event logs on the server for any client registration-related errors.

  4. Synchronization Status:

    • Confirm that the WSUS server has successfully synchronized with Microsoft Update and has the latest updates available for the client computers.

  5. Group Policy Settings:

    • Double-check the Group Policy settings that configure the client computers to use the WSUS server. Verify that the correct Group Policy settings are applied to the client computers.

  6. WSUS Server Cleanup:

    • If the WSUS server has a large number of obsolete or declined updates, it may affect the console's performance and visibility of client computers. Perform a WSUS server cleanup to remove unnecessary updates and computer records.

  7. WSUS Server Version:

    • Ensure that the WSUS server is running a compatible version with the client computers' Windows versions.

  8. Restart Services:

    • Restart the WSUS services on both the server and client computers to ensure they are functioning correctly.

  9. Check Computer Membership in WSUS Console:

    • Verify that the client computers are listed in the WSUS console under "Computers." Check for any errors or status messages associated with the client computers.

If you have performed these troubleshooting steps and the issue persists, consider checking for additional WSUS-related errors in event logs and consulting Microsoft's official WSUS documentation and support resources for further assistance.

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